Privacy policy.

Privacy Policy for MWLC Health UK

Effective Date: 14th October 2024

MWLC Health UK (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website www.mwlc.health or interact with us via other platforms, including Meta (Facebook and Instagram). By using our website, you consent to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of personal data:

1.1 Directly Provided Data

• Name

• Email address

• Phone number

• Address

• Medical information you provide through forms or consultations

• Payment information for services purchased

1.2 Automatically Collected Data

• IP address

• Browser type and version

• Pages visited, time spent on the site, and interaction data

• Device information (e.g., type, operating system)

1.3 Data from Meta Platforms

When you interact with us on Meta platforms (e.g., Facebook and Instagram), we may collect data provided through forms, ads, or messages, including:

• Contact details (e.g., name, email, phone number) submitted via Meta Lead Ads.

• Interaction history with our ads, pages, or content.

• Preferences or interests indicated through engagement (e.g., likes, comments).

Meta collects and processes your data independently. Please refer to Meta’s privacy policy for details on how they manage data.

2. How We Use Your Data

We use your data to:

• Provide and manage the services you request.

• Respond to inquiries or consultations.

• Process payments and maintain transaction records.

• Improve website functionality and user experience.

• Send promotional communications, newsletters, and updates, with your consent.

• Comply with legal obligations and ensure website security.

3. How We Share Your Data

We do not sell your personal data to third parties. However, we may share your data under the following circumstances:

• Service Providers: With third-party partners who assist in service delivery (e.g., payment processors, IT services).

• Legal Requirements: If required by law or to protect our legal rights.

• Meta Platforms: Data collected through Meta forms or ads may be shared with Meta to deliver targeted advertising or measure campaign performance.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.

5. Your Rights

You have the following rights concerning your personal data:

• Access your data and request a copy.

• Correct or update inaccurate information.

• Request deletion of your data, subject to legal or contractual obligations.

• Restrict or object to data processing in certain circumstances.

• Withdraw consent for marketing communications.

To exercise your rights, contact us at rachelkibble@mwlc.health

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, track user behavior, and deliver personalized content. You can manage cookie preferences through your browser settings.

7. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

If you access our services outside the UK, your data may be transferred to and processed in other countries. We ensure that such transfers comply with applicable data protection laws.

9. Changes to This Policy

We may update this privacy policy periodically. The revised version will be posted on our website with an updated “Effective Date.”

10. Contact Us

For questions about this privacy policy or how your data is handled, please contact us:

MWLC Health UK

Email: rachelkibble@mwlc.health

Meta Disclaimer:

Data collected via Meta platforms is subject to Meta’s privacy practices. To learn more, visit Meta’s Privacy Policy.

By using our website or engaging with us on Meta, you agree to this privacy policy.